Refund policy

Our return policy lasts 14 days. If 14 days have passed since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

The following are excluded from returns: downloadable software products, gift cards, personalized products, and items that cannot be returned for hygiene reasons.

Once your return is received and inspected, we will send you an email to notify you. If approved, your refund will be processed within 5–10 business days and applied to your original method of payment.

If you haven't received a refund after approval, please first check your bank account again, and if necessary contact your bank or payment provider.

We only replace items if they are defective or damaged. If you need an exchange, please contact us at [support@savvore.store] and send your item to:

Recipient: Masco

Recipient phone number: +1 (307) 218-3533

Address: Profesor Almada 420
110937 Luque, Asunción,
Paraguay